Design Lead | Creator | Service Design | Human Center Design
–– In collaboration with Nishita Sood & Kevin Stefanowski
Awards: Third Place winner - 'Health, Healthcare, and Digital Solutions Hackathon at The New School.'
The Healthbook web
How might we increase awareness of people's rights over their medical records and the ability to access those files, with the capacity to understand and interact with them?
Our health mission for this system design project was to improve people's health by providing them with the tools they need to understand their medical history and conditions and play a more active role in managing and improving their health. 'The Healthbook' is a system of records that store and translates medical history reports into everyday language, designed to evolve into a system of insight and engagement. We are designing for the American public, primarily for those with health records, ultimately, we are aiming for the global community.
The outgrowing increase in social media usage and online searching about medicine and treatments, raises the question who owns the data? The doctor or the patient? Today, people want to know more about their health. Current trends in big data and technology of self-tracking devices can help them make better decisions about their lifestyle. Patients are more active and involved with their treatment, globalization is pushing the industries to become international, and there is a firm integration of society with the environment.
"30% of people say they had trouble accessing their health data when they needed it … Previous research shows that 65% of Americans who don't have electronic access to their health information say it's important to have it ... 74% say easy electronic access to health data would improve their knowledge of their health and will improve communication with their physicians." In fact, "80% of Americans who have access to their health information in electronic health records use it."
‘The Healthbook’ system has three potential phases
- Ownership: patients gain a sense of control over their medical records and understand how the data can help them improve their lifestyle.
- Connectedness: ability to connect with people all over the world with the same disease or conditions.
- Sharing / checking in with family members: Ability to share and catch up with family members and update one another about test results or doctors diagnostics.
- Second opinion: connect with doctors all over the world for a second opinion.